Stripe Auto-Renewal and Payment Authorization

Prepared draft: October 2, 2026

Current Cuto Plus purchases through Stripe are one-time payments and do not renew automatically. This agreement is prepared for a future Stripe auto-renewing plan. It applies to you only once that plan is available and you separately, explicitly select and authorize it at checkout. Reading this page, using Cuto, an existing one-time purchase or saving a payment method does not activate this service.

1. Provider and scope

Shenzhen Ordinary Jar Network Technology Co., Ltd. (深圳市平常罐子网络科技有限公司) provides the membership service. Stripe processes payments as a payment service provider. This agreement covers only Cuto Plus plans expressly identified at checkout as auto-renewing through Stripe. It does not cover App Store, Google Play or one-time purchases.

This agreement supplements the Cuto Membership Agreement and applies alongside the Refund Policy. For Stripe auto-renewal authorization, billing and cancellation, this agreement takes precedence over conflicting membership terms; the Refund Policy governs refunds. Mandatory rights under applicable law always take precedence.

2. Your payment authorization

Before enrollment, we will clearly show the plan, the amount of the first and each subsequent payment, currency, applicable taxes, billing interval, first charge time, next renewal date and cancellation method. If a promotional period or free trial is offered, we will also show when it ends, the price afterward and the first paid charge date.

After your separate, explicit consent, you authorize Cuto to save or use your chosen payment method through Stripe, where that method is expressly offered for auto-renewal, and to initiate recurring payments according to the amount rules and interval you confirmed. Authorization covers only that plan, not other purchases. A one-time card payment, Alipay or WeChat Pay scan, or saving a payment method for a future purchase does not itself authorize recurring payments.

We will retain the agreement version, consent time and plan associated with your authorization, and provide an enrollment confirmation. Your bank or payment provider may still require authentication. This agreement does not waive your payment authentication or dispute rights.

3. Renewals, reminders and price changes

Unless you cancel, the plan renews at the confirmed interval. We will not initiate a renewal charge before the renewal date shown to you; posting time may depend on payment processing. We will provide a payment confirmation or receipt after the first and each successful payment.

Before enrollment and before each renewal date, we will prominently remind you of auto-renewal, the amount due, the date and how to cancel, complying with applicable requirements for notice timing and method. A reminder does not replace your initial explicit authorization.

If we increase the price or change material billing conditions such as currency or interval, we will clearly notify you in advance and obtain new, explicit consent. We will not charge under new conditions without consent. If the original plan cannot continue, renewal will stop at the end of the paid term. Updating this agreement or continuing to use Cuto does not constitute consent to new billing conditions.

4. Cancel at any time

You may cancel through the subscription management link provided in your enrollment confirmation or renewal reminder, or email hi@cutowallpaper.com with your Cuto account email and order or subscription ID. We will provide a prominent, straightforward cancellation method, without a cancellation fee or a requirement to give a reason.

For cancellation through the management link, the recorded cancellation time applies; for email, the time we receive your request applies. Cancellation withdraws authorization for future automatic charges. We will confirm cancellation and the end date of your paid access, and stop initiating further renewal or automatic retry charges. Cancel before the next renewal charge is initiated to avoid that charge.

Cancellation normally preserves access for the current paid term and does not automatically refund payments. If a charge was already initiated when you canceled, we will help confirm its status and handle it under the Refund Policy and applicable law. Verified unauthorized charges made after cancellation takes effect will be refunded. Deleting the app or stopping use does not replace cancellation. When your Cuto account is deleted, we will also stop its Stripe auto-renewal and explain the status of any charges already initiated.

5. Failed payments

If payment fails, we will notify you and explain how to update your payment method or complete required authentication. While authorization remains valid, we may retry within the confirmed billing scope according to a retry arrangement explained to you. Retries must not collect the same renewal payment twice and carry no extra retry fee. We will not retry automatically after authorization is withdrawn.

If renewal ultimately fails and you have no other valid membership access, service ends when the paid term expires. A failed payment does not remove access for a term already paid for or access granted by another valid purchase.

6. Refunds and billing concerns

The Refund Policy governs refunds. Your first Cuto Plus purchase through Stripe is eligible for a full refund requested within 7 days (168 hours) of successful payment. If you previously purchased Plus through Stripe, switching to auto-renewal does not create a new first-purchase benefit. Subsequent renewal charges do not restart this voluntary seven-day window.

Contact hi@cutowallpaper.com about duplicate charges, charges outside your authorization, paid access not delivered or our inability to provide the purchased service. Except where the Refund Policy or applicable law requires otherwise, unused time normally does not receive a prorated refund.

When we issue a full refund for this auto-renewing plan, we also revoke its authorization for future charges and the access granted by the refunded purchase. Merely requesting a refund does not cancel renewal; you may cancel separately while the request is reviewed. Other valid purchases and Pro access unrelated to the refund remain valid.

7. Payment information and your rights

Stripe and the relevant payment providers process payment information under their respective rules. Cuto processes information needed to provide membership, verify payments and retain authorization records, as described in the Privacy Policy. Do not send passwords, full card numbers or security codes to support.

This agreement does not exclude statutory withdrawal, cancellation, refund or other mandatory consumer rights. Using membership features or downloading digital content does not itself waive those rights. This agreement does not authorize any charge that was not clearly disclosed at checkout and authorized by you.